Dr. Marcus A. Castro, Periodontics and Dental Implants

Wendy Santalucia a year ago

Dr. Castro and his staff are absolutely exceptional! From the minute I walked in I felt so comfortable and taken care of. Dr Castro is a mastermind of knowledge and I was completely blown away ! I highly recommend!!

Mike & Candice Romano 2 years ago

Dr Marcus Castro and staff are nothing short of professional and thorough... I say this having 25 years of a gentle career myself. And I found myself in need of implant surgery... Even dental professionals are not exempt from needing the professionalism of Dr Marcus Castro and staff... He is clear concise explains every aspect and also very gentle ... Thank you Dr Castro and Steph you are the best...

Jennifer Lehner 5 years ago

I have never been to a periondontist before and was terrified as I had to get a bit of gum surgery. Dr. Castro and his assistant were just wonderful! Not only did I experience no pain, I barely even felt the shots that he gave to numb me. I can't recommend this doctor highly enough. Five stars all the way.

Kimberly Abercrombie 5 years ago

The experience I had at this office was like no other. Everything from check-in to check-out was amazing! The receptionist was very helpful in helping me understand how billing works. The dental assistant was very personable and engaging. Dr. Castro was overly amazing! He put my mind at ease and fear to rest with explaining the process and then asking if I wanted to have the services done at that time, not just assuming. Asking me placed the control of my care back in my hands. He didn't make me feel ashamed of having anxiety he helped calm them instead. There is so much I could say about this office but you should see it for yourself!!! All dentists and doctors in every field could learn from the exceptional patient care this office provides.

Joy Borkowski 6 years ago

Dr. Castro is wonderful. He explains the procedure beforehand and all the way through. He goes above and beyond to make you feel comfortable. He even came in day the office was closed because I was in pain....and had his assistant come in too. I can’t say enough about him and would highly recommend him. I went to him twenty years ago and felt the same way; my Mother now goes to him and feels the same way!

K W 6 years ago

Great experience except for the front receptionist, Mamory. Doctors have a great bedside manner but receptionist doesn’t know how to properly talk to patients and family. The patient I came with to support told me about her multiple times and how she can come off but I got to experience this for myself. Coming from someone who worked process improvement in hospitals, I would recommend training for her in order to discuss difficult conversations or funding options. She also forgets to include info about discounts that the patient was eligible for. And if you have questions, ask, no matter how snappy she may get.

Laura K 7 years ago

I went in for a consultation with Dr Castro. He spent more time telling me about his mother's dog walker( how she comes twice a day, sends Dr. Castro texts so he knows his mom is safe, etc) than he did answering my questions. He left the room before I was done with my questions and told me his assistant would answer any more questions I had. Her answer was repeatedly to tell me that Dr Castro could answer them on procedure day. I paid $130 for a consult why? Total waste of time and money. Why would I schedule a procedure with someone who couldn't even handle a proper consultation? I scheduled the procedure at Dr. Frankel's practice instead, he was very thorough.

Kathy Campbell 7 years ago

I had severe gum recession in the front lower part of my mouth. Dr. Castro is very patient and kind and answered all of my questions about having graft surgery. During the surgery, he was very gentle and explained what he was doing. I had no pain during surgery. Dr. Castro and his excellent staff gave me great home instructions and nutritional information for healing quickly. I did not get any infection (keep your mouth as clean as possible between meals). The discomfort was very minimal; advil or tylenol took care of it. Please don't wait years to have this surgery as I did (I was afraid)! I feel very lucky to have had Dr Castro and his kind staff take care of me and save my lower teeth. Cleveland area is super lucky to have this great doctor and his staff.